Dubuy
AED
Default locale English
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1. Payment Methods

At DUBUY.com, we strive to offer a variety of secure and convenient payment options, including:

  • Credit/Debit Cards: Visa, MasterCard, and other major providers.
  • Bank Transfers: Direct payments to our designated bank accounts.
  • Digital Wallets: Popular wallets such as PayPal or local equivalents.
  • Cash on Delivery (COD): Available for select regions and orders, as specified during checkout.

2. Pricing and Currency

  • All prices displayed on DUBUY.com are inclusive of applicable taxes and fees unless stated otherwise.
  • Transactions are processed in the currency specified during checkout. Currency conversions may be subject to exchange rates and additional charges by your payment provider.

3. Secure Transactions

  • DUBUY.com prioritizes the security of your payment information. Transactions are processed through secure, encrypted channels, and no sensitive financial data is stored on our servers.
  • We partner with trusted payment gateways to ensure the highest security standards.

4. Order Confirmation

  • Orders are confirmed only after successful payment processing.
  • You will receive a confirmation email with your order details and payment receipt upon successful payment.

5. Refunds and Cancellations

  • Refund requests are subject to our Refund Policy and may vary based on the product type and seller terms.
  • Refunds, if applicable, will be processed to the original payment method within 7-10 business days.
  • For order cancellations, refer to the terms outlined in our Cancellation Policy.

6. Failed or Declined Payments

  • In case of a failed transaction, ensure your payment method details are accurate and sufficient funds are available.
  • Repeated failures may require contacting your payment provider or reaching out to our support team.

7. Payment Issues or Disputes

If you encounter payment-related issues or discrepancies, our support team is available to assist. Contact us at:

8. Updates to the Payment Policy

DUBUY.com reserves the right to modify this Payment Policy at any time without prior notice. Customers are encouraged to review the policy periodically for updates.